Terms & Policies

Free shipping is included on all orders over $100 excluding furniture. Orders will be shipped within 1 full business day through UPS Standard Ground or USPS.  Alternate shipping options are available at checkout. 

Rue Boutique accepts returns within 7 calendar days post purchase or delivery (for online orders).

Items must be unworn and in original condition with all tags attached. All refunds will be applied to the original payment method upon inspection after arrival back to us.  Any item that does not meet this criteria will not be refunded.

Exclusions apply. Beauty products, jewelry, and sale items are final sale and can not be returned.

To initiate an online return please send us an email at with your order number, item name, and reason for return. Once your return is accepted we will send you a pre-paid return label.

By placing an order on our website, you agree to the terms and policies on this page. We may update these terms at any time without notice by posting on our website. Last update: Nov, 2018.

We reserve the right to cancel or refuse any order at any time, for reasons including but not limited to fraud, incorrect price or item description, or change in item availability. 

If you have questions about the products on our site or an order you've placed, contact us at 412-635-9900 or send an email

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.